Can I order drone documentation for a flood claim in north Georgia or Copperhill, Tennessee?

Yes. Order online at lossmap.io/order or call (214) 493-1515. Every job is reviewed and quoted, and that review is how we confirm whether and when a pilot can reach the property and fly it. Nothing is charged when you order.

What can a flight show after the flood?

The roof, every side of the structure, and the site as they stand on the day of the flight, with that date on the record: flood extent and high-water marks where they are still visible, and grading, drainage, and erosion around the structure. A flight cannot show the water at its height. It does not photograph the inside of the home or your belongings, and it does not say what caused any damage.

What does a flood claim ask me to document?

FloodSmart says to report the loss to your insurance provider as soon as possible and to take photos and videos of your flood-damaged belongings and property. The federal flood policy says proof of loss is due within 60 days after the loss. Take your own photos and video first; a lossmap gallery adds the outside of the property and the site from the air.

Will my insurance company accept the drone photos?

lossmap does not claim that any carrier accepts its imagery. Whether a carrier relies on it is the carrier's decision. The gallery is built to be forwarded: you can send the permalink to your adjuster.

Is lossmap part of FEMA or my flood insurer?

No. lossmap is a drone documentation service. A lossmap gallery is not a FEMA application, and lossmap does not adjust claims or decide coverage. As of November 10, 2026, no FEMA declaration covers this flood.

Georgia and Tennessee Flood Claim Drone Records

Flood facts, as of November 10, 2026

Georgia. On November 5, 2026, Governor Kemp signed Executive Order 11.05.26.01, declaring a State of Emergency for severe flooding in Fannin, Gilmer, Murray, and Union counties. The order says the storms of November 4 and 5 dropped up to ten inches of rain in parts of North Georgia, bans price gouging on goods and services needed for the response, including water and fuel, and expires November 12, 2026 at 11:59 p.m. unless it is renewed. Georgia Executive Order 11.05.26.01.
Georgia response. On November 8, 2026, GEMA/HS said the State Operations Center is at Level 2, counted 103 rescues in Georgia (100 in Fannin County and three in Gilmer County), and asked residents to report property damage to their county emergency management agency. GEMA/HS, North Georgia flood response, November 8, 2026.
Tennessee. TEMA says Polk County declared a State of Emergency on November 5, 2026 and the State Emergency Operations Center in Nashville was activated at Level 4, Elevated. By its November 6 report, the Copperhill evacuation order had been lifted. TEMA asks residents to photograph and document damage before cleanup, for insurance, and says the Tennessee Department of Environment and Conservation issued a temporary advisory to avoid contact with all surface water in the Ocoee watershed. TEMA Flash Report 2, Polk County Flooding, November 6, 2026.
Water, Copperhill. On November 9, 2026, the City of Copperhill lifted its boil water advisory and asked residents to keep conserving water. City of Copperhill, City Alerts and Notices.
Weather. The National Weather Service issued Flash Flood Emergencies for southern Fannin and northern Gilmer counties at 10:47 p.m. on November 4, for Copperhill at 3:58 a.m. on November 5, and for McCaysville at 5:08 a.m. on November 5. NWS Morristown called the Ocoee crest at Copperhill a record. National Weather Service Morristown, Flash Flood Emergency for Copperhill, November 5, 2026.
River crest. The Toccoa and Ocoee River gauge at Copperhill, one gauge for both towns, peaked at 18.05 feet at 6:00 a.m. Eastern on November 5, 2026. Major flood stage there is 14 feet, and the prior record was 17.75 feet in February 1990. NOAA National Water Prediction Service, Ocoee River at Copperhill (CPHT1).
Federal. As of November 10, 2026, no FEMA emergency or major disaster declaration covers this flood in Georgia or Tennessee. The City of Copperhill says joint preliminary damage assessments with FEMA are set for November 10 in Tennessee and November 11 in Georgia, and that a request for a federal declaration can come only after the assessments. City of Copperhill, City Alerts and Notices.
Flood insurance. FEMA’s FloodSmart says most homeowners insurance does not cover flood damage and only flood insurance covers the cost of rebuilding after a flood. To find your flood insurer, call the National Flood Insurance Program at (877) 336-2627. FEMA FloodSmart.
Flood policy and housing. The federal flood policy, the Standard Flood Insurance Policy, does not pay additional living expenses while a home is repaired or cannot be lived in, and it excludes loss of use. Proof of loss is due within 60 days. Standard Flood Insurance Policy, Dwelling Form, 44 CFR Part 61, Appendix A(1).

As of November 10, 2026, no FEMA declaration covers this flood. Report damage to your county emergency management agency. For current recovery information, follow Georgia Emergency Management and Homeland Security Agency (GEMA/HS) and Tennessee Emergency Management Agency (TEMA), Polk County Flooding. lossmap is not part of FEMA or any insurer.

Georgia and Tennessee pages by area

Each area page covers the counties under a declared emergency in that area, with links to the county emergency management agencies, the city and county building offices, and dated recovery updates from official pages.

Georgia: McCaysville and Blue Ridge (Fannin County), Ellijay and Chatsworth (Gilmer and Murray counties). Union County is also under Georgia’s order and has no area page of its own; this page applies there
Tennessee: Copperhill and Ducktown (Polk County)

Safety first

Stay out of floodwater, off a damaged roof, and off closed roads. In Tennessee, TEMA says the Tennessee Department of Environment and Conservation advised avoiding contact with all surface water in the Ocoee watershed (TEMA, November 6). A drone flight is how the roof and the site get documented without anyone on the roof. Do what keeps people safe and prevents more damage, even if cleanup or a repair starts before anyone flies.

Document the flood for your claim

TEMA asks residents to photograph and document damage before cleanup, for insurance (TEMA, November 6). GEMA/HS asks residents to report property damage to their county emergency management agency (GEMA/HS, November 8). FEMA’s FloodSmart says most homeowners insurance does not cover flood damage. For a flood insurance claim, FloodSmart and the federal flood policy list these steps:

Report the loss. Report the flood and your loss to your insurance provider as soon as possible. FloodSmart says the provider assigns an adjuster, who inspects the property after you file. FloodSmart, How to start a flood insurance claim.
Photos and video. Take photos and videos of your flood-damaged belongings and property. Write down or photograph the make, model, and serial number of appliances and electronics. FloodSmart, How to start a flood insurance claim.
Keep samples. Keep samples of flood-damaged items like carpet, flooring, and curtains. FloodSmart, How to start a flood insurance claim.
Meet the adjuster. When you meet your adjuster, ask to see their Flood Control Number card. FloodSmart, How to start a flood insurance claim.
Proof of loss. The federal flood policy says to send a proof of loss, your signed and sworn statement of the amount you are claiming, within 60 days after the loss. Standard Flood Insurance Policy, Dwelling Form, 44 CFR Part 61, Appendix A(1).

Take your own photos and video first, inside and out; do not wait for a flight to take them. To find your flood insurer, call the National Flood Insurance Program at (877) 336-2627.

What a flight adds to the claim file

A flight records the outside of the property as it stands on the day of the flight, and the gallery carries that date. It cannot show the water at its height, it does not photograph the inside of the home or your belongings, and it does not say what caused any damage. What it does is put the roof, every side, and the site on one record that the adjuster, the contractor, and you can all open from the same link.

Whether a carrier relies on the imagery is the carrier’s decision: see do insurers accept drone roof photos and how a gallery fits a claim file.

What gets documented

Each type of loss has its own shot list. Depending on what the claim names, that covers:

Flood. Flood extent and high-water marks where they are still visible, and the structure from every side. Order a flood documentation flight.
Grading and drainage. Gutters, downspouts, grading, and drainage around the structure. Order a drainage flight.
Erosion and washout. The ground around the structure after heavy rain. Order an erosion and washout flight.
Trees. Downed trees across the yard, fences, and vehicles. Order a downed tree flight.
Mitigation and repair. Mitigation scope support, and repair completion flights that record the finished work.

The gallery opens with a wide shot that ties the photos to the address, then the roof from overhead, four cardinal obliques at the same altitude and angle, close detail, findings with a scale reference, and video. It comes with a one-click download bundle and a share link you can replace or turn off at any time. See what an aerial damage assessment includes.

Order a shoot →

For homeowners

Get your own aerial record of the outside of the property before the adjuster’s visit, before cleanup moves what is there now, or before repairs cover it. Send the same gallery link to your adjuster and to every contractor you ask for a bid.

For restoration and roofing contractors

A current record of the site before you start, mitigation scope support, and progress and completion flights when the work is done.

For adjusters and carriers

Catastrophe and volume flights cover many addresses with one dispatch and one consistent shot list: CAT deployment for carriers and IA firms, multi-property batches for one account, neighborhood and area surveys, and restoration contractor CAT support. Team accounts get shared, net-30 billing, and the claim number goes on every order and gallery. Order CAT or volume dispatch, or email flynow@lossmap.io to set up an adjuster account.

FAA rules for the flight

Every lossmap flight is flown under the FAA’s Part 107 rules for commercial drones. Near an airport, in controlled airspace, the pilot needs an FAA authorization before the flight, which LAANC delivers in near-real time at participating airports. The FAA can also issue temporary flight restrictions for disasters and other events; active ones are on the FAA’s TFR list, and drones cannot fly in one without permission.

For every address, the pilot checks the airspace and gets FAA authorization where it is required. The job review confirms whether and when a flight can happen. See the FAA rules for drone roof inspections.

How ordering works

Tell us what happened, the address, and a preferred date, online or at (214) 493-1515.
We review the job and send a quote. That review is how we confirm whether and when a pilot can reach the property and fly it. Nothing is charged when you order.
A Part 107 pilot flies the shot list when it is safe and allowed. Flights need safe weather, generally winds under 20 mph and no precipitation. If weather delays a shoot, we reschedule at no cost.
You get the gallery by link. The delivery timeline comes with the quote.

Pay by card payment link, invoice on net-30 terms for approved companies, or an adjuster account on file. Every lossmap pilot is FAA Part 107 certified and carries at least $1,000,000 in commercial drone liability insurance.

What lossmap is not

lossmap provides aerial imagery and visual documentation. It is not a licensed inspection, an engineering report, or an insurance determination, and it does not adjust claims or decide coverage. Whether a carrier accepts the imagery is the carrier’s decision.

Housing and trailers

lossmap documents the property. If the home is not livable while it is repaired, our parent company covers temporary housing on your property after the Georgia and Tennessee flooding. Crews and families who need a travel trailer can see trailers for crews and families after the Georgia and Tennessee flooding.

Sources

Official pages, checked November 10, 2026.

Drone Documentation for Georgia and Tennessee Flood Claims