A claim file is only as good as what is in it. lossmap puts a documented aerial record of the property into that file: photo and video of the roof and the structure, organized the same way every time, delivered as one online gallery you can send by link.
What a claim file needs from the air
The whole roof in one view. The exterior from every side. Damage photos with a scale reference, so the size of what you are looking at is not a guess. A set of files that arrives already organized, instead of a large folder of camera filenames.
How a lossmap gallery maps to that
The gallery is organized into roof, cardinal obliques, detail, damage findings, and video. The permalink goes to whoever needs to see it: the adjuster, the underwriter, the contractor. It can be password-protected. A one-click bundle holds every file.
Add what the file needs, quoted with the job: an orthomosaic map for the whole roof as one stitched, scaled image, an annotated damage report as a marked-up PDF of the key findings, or an evidence package with the original geotagged files and flight logs.
For adjusters and carriers
A shot list for each type of loss, so files look alike from claim to claim. A gallery link that can be dropped into the file. Team accounts with shared, net-30 billing, and multi-property and CAT dispatch. The order form has a field for the claim number, so the gallery is tied to the claim it belongs to. To set up an account, email flynow@lossmap.io.
For policyholders
Order a shoot before the adjuster arrives, before contractors climb the roof, and before you take bids. You get your own record of the property, and you can send the same link to everyone who needs it. Nothing is charged when you order. After we review the job we send a quote, then a secure card payment link, an invoice on net-30 terms for approved companies, or a bill to an adjuster account on file.
Before things change
Repairs, tarps, and weather change what a property looks like. A dated aerial record fixes the condition at the time of the flight. If a tree is on the roof and it is safe to leave it, fly first, then remove: once it is cut off, nobody can show where it hit.
What lossmap does not do
lossmap documents the property. It does not adjust the claim, write the estimate, or decide coverage. Those stay with the adjuster and the carrier, and whether a carrier accepts the imagery is the carrier’s decision.
Related
See what an aerial damage assessment includes, section by section, and drone roof inspection reports for roof-only flights.
Where the family sleeps is a separate question
When a home is not livable, the claim usually needs housing too. That is our parent company’s work, and it has its own pages: temporary housing for insurance adjusters and carriers, what to do after a storm, and on-site RV housing. A homeowner who needs household items for a temporary place can also see Temporary Housewares.